Shipping policy

Shipping Policy

All orders are processed within [1-2 business days] of purchase. You will receive a confirmation email once your order has been dispatched, along with tracking information where available.

Shipping Rates

Shipping costs are calculated at checkout based on the size and weight of your order:

• Orders up to 1kg: £3.99
• Orders 1-2kg: £5.99
• Orders over 2kg: £7.99

Delivery Times

Standard delivery within the UK typically takes [2-4 business days] from the date of dispatch. Delivery times may vary during busy periods or due to circumstances outside our control.

Order Tracking

Once your order is dispatched, you'll receive a tracking number via email so you can follow your delivery every step of the way.

International Shipping

[Currently, we only ship within the United Kingdom. / We ship to select international destinations — shipping costs and delivery times vary by location.]

Delayed or Missing Orders

If your order hasn't arrived within the expected timeframe, please contact us at [support email] and we'll help track it down.

Address Errors

Please double-check your shipping address at checkout — we're unable to redirect packages once dispatched, and re-shipping due to an incorrect address may incur additional costs.